Welcome to SafeStart Driving Academy. These Terms and Conditions outline the rules and regulations for the use of our services. By accessing or using our services, you agree to comply with these terms.
1. Booking and Payment
All driving lessons must be booked in advance through our online booking system or by contacting our office directly. Payment is required at the time of booking to secure your lesson time.
1.1 Lesson Packages
Prepaid lesson packages must be used within 12 months from the date of purchase. Unused lessons are non-refundable but may be transferable at the discretion of SafeStart Driving Academy.
1.2 Payment Methods
We accept all major credit/debit cards, bank transfers, and cash payments. A receipt will be provided for all transactions.
2. Cancellation and Rescheduling
We require a minimum of 24 hours' notice for cancellations or rescheduling of lessons. Failure to provide sufficient notice may result in the lesson being charged in full.
2.1 Late Arrivals
If you arrive late for your lesson, the lesson will still end at the scheduled time. No refunds or make-up time will be provided for late arrivals.
2.2 Instructor Cancellations
In the rare event that we need to cancel a lesson, we will provide as much notice as possible and reschedule at a mutually convenient time.
3. Student Requirements
All students must:
- Hold a valid learner's permit or driver's license
- Wear appropriate footwear (no flip-flops or high heels)
- Be free from the influence of alcohol or drugs
- Inform the instructor of any medical conditions that may affect their ability to drive
4. Refund Policy
Refunds for prepaid lessons will be considered on a case-by-case basis and are subject to the following conditions:
- Refund requests must be made in writing
- A minimum of 48 hours' notice is required before the scheduled lesson
- An administration fee may apply
- Refunds may take up to 14 business days to process
5. Liability
SafeStart Driving Academy maintains appropriate insurance coverage for all lessons. However, students are responsible for any traffic violations or parking fines incurred during their lessons.
5.1 Vehicle Damage
Students may be held financially responsible for any damage to the instructor's vehicle caused by negligence or willful misconduct.
6. Privacy Policy
We are committed to protecting your privacy. Any personal information collected will be used solely for the purpose of providing our services and will not be shared with third parties without your consent, except as required by law.
7. Changes to Terms
We reserve the right to modify these terms and conditions at any time. Any changes will be posted on our website with an updated revision date.
8. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Email: info@safestart.com
Phone: (555) 123-4567
Address: 123 Driving School Lane, Anytown, ST 12345